About Wireless InnovationsWireless Innovations (WI) provides productivity enhancing solutions to increase customer satisfaction. Since 2001, WI has been a top leading Sprint Business Partner. With the recent changes, Wireless Innovations is very excited to become a T-Mobile Sell-With Partner and look forward to many years of success with them. For over 19 years, Wireless Innovations has provided value added services including Mobile Device Management (MDM) solutions and services; Cradlepoint wireless routers and solutions billed on the Sprint invoice; along with other routers and solutions. In addition, WI has a full suite of new and refurbished handsets, tablets, laptops, and IoT devices, as well as solution accessories. Additionally, WI’s provides unique packaged offerings and vertical specific bundled solutions. WI also offers customized e-procurement and integration web portals solutions. WI delivers customer managed service programs such as Buy Back, Asset Reporting/Management and MDM configuration and training. Wireless Innovations is also a National Dealer of T-Mobile, offering sub-agents a unique opportunity to sell wireless and earn an additional revenue source by selling innovative wireless solutions. “Wireless Innovations years of success comes from going above on beyond for the customer, always putting the customer first.” Wireless Innovations offers companies over 19 years of experience in the wireless industry. We work with the customer on providing solutions that are right for their company. We support our customers from beginning to end keeping our churn extremely low. Additionally, WI provides complete turnkey solutions for MDM, which includes profile setup, administration, day to day management and tier 2 support. As one of Cradlepoint’s Premier Partners, we have years of experience and extensive knowledge for wireless solutions in the IoT, M2M and Failover space. We have developed and implemented hundreds of e-procurements portals, highly customized, each e-procurement site unique to the customer needs. Wireless Innovations years of success comes from going above on beyond for the customer, always putting the customer first. WI values their customers and provides them with superior services and support. WI’s knowledgeable support staff handles every account with urgency and care. Wireless Innovations customers love the dedicated support that WI offers - another reason why customers have remained with Wireless Innovations for over 10 years! “As one of Cradlepoint’s Premier Partners, we have years of experience and extensive knowledge for wireless solutions in the IoT, M2M and Failover space.”
Our Lead TeamJack SarnaPartner/CofounderJack has overseen a direct sales-force of 40+ people and has managed a National Indirect Channel with over 200 points of distribution. He brings over 30 years of telecom and wireless experience to the table. He works closely with customers to develop and implement their unique wireless solution. Jack is one of the co-founders of WI, he has a successful management style that achieves hitting sales targets and goals while always putting the customer first. He manages the Sales and Marketing team at Wireless Innovations.
Tomas OrtizDirector of OperationsThomas has over 17 years of experience in sales operations and management, with a proven track record of driving operational excellence and fostering high-performance teams. His extensive background spans customer service, project management, process optimization, and strategic planning—making him a critical asset to organizational growth and client satisfaction. Throughout his career, Thomas has led cross-functional teams, implemented scalable systems, and developed performance-driven operational frameworks that significantly improved efficiency and customer retention. A hands-on leader, Thomas believes in cultivating a collaborative and accountable work environment where team members are empowered to succeed. He is passionate about continuous improvement and innovation, and he thrives on finding solutions that improve workflows, reduce friction, and exceed client expectations. He is committed to ensuring that every customer interaction reflects the highest standards of professionalism and care.
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